Active Incident

Updated a few seconds ago

USW Filter Increases ErrorsDegraded Performance

Incident Status

Degraded Performance

Components

Filter

Feature

USWEST


August 21, 2025 2:47PM EDT
August 21, 2025 6:47PM UTC
[Investigating] We are investigating increased errors. SmartPAC and Smart DNS are both back in CIPA compliant mode and Chrome Extension is in fail open.

August 21, 2025 12:21PM EDT
August 21, 2025 4:21PM UTC
[Investigating] We are seeing a high amount of errors on our USW infrastructure. We are working to identify the issue and put mitigations in place. Chrome extension is unaffected. SmartPAC and DNS were in CIPA compliance mode for a brief period of time.

Filter

Degraded Performance

Aware

Operational

Home

Operational

MDM

Operational

Classroom

Operational

Device Console

Operational

Rhithm

Operational

DyKnow Classroom

Operational

Reveal

Operational

Pass

Operational

Flex

Operational

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